Terms and Conditions

Acceptance of terms

By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website or its appointment request features.

Website information

The information on this website is provided for general hospital, service, doctor, and appointment guidance. It should not replace direct medical consultation, diagnosis, or treatment from a qualified healthcare professional.

Appointments and communication

• Submitting a request does not guarantee a confirmed appointment.
• Appointment availability, doctor schedules, services, and fees may change.
• We may contact you by phone, WhatsApp, or another channel to confirm details.
• You are responsible for providing accurate patient and contact information.

Emergency use

This website is not an emergency response system. For urgent or life-threatening conditions, call emergency services, call the hospital directly, or visit the nearest emergency department without delay.

Permitted use

You agree not to misuse this website, including by:

• Submitting false, harmful, or misleading information.
• Attempting to interfere with website operation or security.
• Copying site content for misleading, commercial, or unauthorized use.
• Using the website in a way that violates applicable law or patient privacy.

Limitation of liability

We work to keep website information accurate and available, but we do not guarantee that all content will always be current, complete, or uninterrupted. To the extent permitted by law, RAOZAN Newlife General Hospital is not liable for losses arising from website use, service interruptions, or reliance on general website information.

Changes to these terms

We may update these Terms and Conditions from time to time. The latest version will be published on this page with an updated date.